FAQ – Ambulette.org

Q: Can you accommodate more then one wheelchair bound passenger?

A: Yes. We can transport up to 4 wheelchair bound passengers per van.

Q: Do you provide transportation in any city or town?

A: Yes. We have affiliate providers in major metropolitan areas of the United States. We can assist in coordinating service for you.

Q: I am an overweight person. Is there a weight limit for the service?

A: Yes. Our hydraulic lifts have a rating capacity of no more then 650 lbs.

Q: I do not have a wheelchair. Can you provide one?

A: Yes. All types of wheelchairs are available. If for whatever reason you are not satisfied with the ones available, we have the ability to rent you one that will suffice.

Q: I live on the fourth floor and my building has no elevator. Can you carry me up and down?

A: Yes. Depending on your weight and staircase, we will have to provide two or more operators and a special stair chair.

Q: If I need service now can you help?

A: Yes. But not always. Please keep in mind that we are a non-emergency service. We will try to dispatch your call ASAP, however we suggest to schedule a reservation as early as you can to assure timely service.

Q: If I need to travel long distances, can you provide such service?

A: Yes. If the travel time is more then 12 hours, we provide two drivers for additional assistance.

Q: My mother is handicapped. Can I travel with her in the same vehicle?

A: Yes of course. Our full size vans can accommodate up to 7 ambulatory (non wheelchair) passengers in addition to a wheelchair.

Q: What is Non-Emergency Medical Transportation?

A: Non-emergency medical transportation is a form of medical transport which is provided for non-emergency situations to people who do not require immediate medical attention. Non-Emergency transportation is a safe and comfortable way of disabled travel without having to transfer from your wheelchair, stretcher, oxygen tank along with any other apparatus needed as long as you do not require immediate medical attention from a EMT, DOCTOR or NURSE. Ambulances, helicopters, and other emergency transport vehicles may also be used in non-emergency medical transport, however the primary use of this type of transportation is to travel with a medical team which can provide urgent life support if the need arises. This type of services can be considered expensive if you do not require such assistance. Thus, Non-Emergency transportation is available by ambulette providers like us.

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